PRIVACY POLICY

This Privacy Policy describes how poshbeauty.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

COMMITMENT TO PRIVACY

Posh Beauty is committed to protecting your privacy when collecting and handling your personal information.

COLLECTING PERSONAL INFORMATION

Posh Beauty only collects personal information necessary for us to carry out our functions and activities such as: to supply you with goods or services that you have requested; to process your order made through our Web site, or by telephone, fax and mail; to provide you with information you have requested from us; to provide you with information regarding an order you have placed with us; to provide you with information about new releases, special offers and new products and services offered by Posh Beauty; and to improve your shopping experience. The types of personal information that Posh Beauty collects generally includes your name, telephone number, mailing address, delivery address, email address, general health details relating to the eyelash treatments, account details, and credit card details. If it is reasonable and practicable to do so, Posh Beauty will collect personal information directly from you. We may collect personal information when you deal with Posh Beauty over the phone, when you send us correspondence (such as letters, faxes and emails), when you register on our Web site, when you submit queries and other forms on our Web site and when you request information on our products. Our service provider makes a record of your visit to our Web site and logs information from your browser including your IP address the date and time of your visit, the pages accessed, documents downloaded and the type of browser used. This is done as a fraud prevention measure, to enable us to evaluate our Web site usage and improve our online service. The information collected is not linked back to individual users except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider’s logs. In addition, when you use our online search facility we collect information about what you are searching for. Posh Beauty uses that information to evaluate our service and determine if we are providing the products and services you desire. The information collected is not linked back to the individual. Posh Beauty will only collect personal information by lawful and fair means and not in an unreasonably intrusive way. 

The Site is not intended for individuals under the age of [INSERT AGE]. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

USE AND DISCLOSURE OF PERSONAL INFORMATION

We share your Personal Information with service providers such as Shopify, payment service providers, shipping companies to help us provide our services and fulfill our contracts with you. Posh Beauty does not sell or rent your personal information to any third party without your permission. Posh Beauty will use and disclose your personal information for the purpose of our business as a retailer or other purposes related to that purpose such as marketing and where you consent to such disclosure. Personal information that you submit to Posh Beauty may be used and disclosed by Posh Beauty to the extent authorised by you or as reasonably required in connection with the operation of our business and in compliance with applicable laws. Posh Beauty may disclose personal information it collects to third party organisations such as contractors who assist Posh Beauty in the operation of its business and to enable those contractors to perform functions on behalf of Posh Beauty. For example, your personal information may be supplied to booking platforms to enable the booking confirmation or cancellation sent to you. Personal information may also be supplied to third parties to allow credit card payment authorisation, marketing and promotions. Where information is disclosed to such third parties we will not be able to guarantee any third party from using your personal information however we entrust that these third parties will adhere to its own privacy policies.

QUALITY AND SECURITY OF YOUR PERSONAL INFORMATION

Your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure by a range of security measures including computer network security systems, restricted access and building security systems, firewalls, expert computer monitoring and passwords for checking identity before disclosing information. Information submitted via our Web site is submitted via our secure site (secure poshlashes.com.au ) which uses standard technology to ensure your information is kept private. One of the key Components of secure poshlashes.com.au is the use of Secure Sockets Layer (SSL) technology. Information on our Web site is protected by encryption and firewall technology. Only authorised employees are permitted to access your personal information. All employees must comply with our Privacy Policy and those who violate it may be subject to disciplinary action. We will take reasonable steps to implement and maintain security precautions and endeavour to prevent unauthorised access to, disclosure or use of submitted information. However, as no data transmission over the Internet is 100% secure Posh Beauty is unable to guarantee that unauthorised access to submitted information will not occur, either during transmission of that information or after we receive that information. Posh Beauty takes reasonable steps to destroy or permanently de-identify any personal information it no longer requires. Your e-mail address/username and password enable Posh Beauty to verify you are a registered customer and to help us to ensure your personal information is kept secure. You are responsible for maintaining the secrecy of your e-mail address/username and password. We do not disclose your password details via email or telephone other than in limited circumstances in which case you will first be required to provide us with information so that we may verify your identity. For the booking function, if you cannot remember your password you will be required to reset your password on our booking application and match a certain level of information that the booking application company holds in respect of you so that they may verify your identity and allow you to set a new password. You should sign out or close your browser once you have completed your online shopping within our Web site to ensure others cannot access your personal information.

TARGETED MARKETING OR ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

– We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

– We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

LINKS TO OTHER SITES

The Posh Beauty Web site may contain links to Web sites of other companies and organisations. Posh Beauty is not responsible for the privacy practices or content of such Web sites.

CHANGES TO PRIVACY POLICY

Posh Beauty’ information practices and Privacy Policy will be monitored and, if necessary, revised from time to time. Posh Beauty will notify you of any amendments to its Privacy Policy by posting an updated version on its Web site http://www.poshbeauty.com.au.

COMPLAINT PROCESS

Posh Beauty is committed to dealing quickly and confidentially with any complaint you make about your privacy in relation to the way Posh Beauty collects, uses, discloses, handles or holds your personal information. If you are concerned that this Privacy Policy may have been breached or that your privacy may have been compromised please write to us at: info@poshbeauty.com.au. 

RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. 

COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Targeted Marketing or Advertising” section above.

CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@poshbeauty.com.au.

Thank you for visiting and shopping at Posh Beauty.

Last updated: 22/10/2020